Job Summary
Counsel students regarding higher education opportunities in the United Kingdom.
Provide accurate information about UK universities, courses, eligibility criteria, tuition fees, scholarships, and admission requirements.
Assess students' academic backgrounds, career objectives, and financial capabilities to recommend suitable courses and institutions.
Guide students through the complete application process, including university selection, application submission, and offer-letter follow-ups.
Assist students with documentation, including academic transcripts, Statements of Purpose (SOPs), Letters of Recommendation (LORs), and other admission-related documents.
Provide guidance on UK student visa requirements, financial documentation, and the CAS (Confirmation of Acceptance for Studies) process.
Coordinate with university representatives, admission teams, and internal departments to ensure timely application processing.
Follow up with prospective students through calls, emails, and WhatsApp to convert enquiries into successful admissions.
Maintain accurate records of student enquiries, applications, offers, and enrolments in the CRM or student tracking system.
Keep updated on UK education policies, university intakes, admission deadlines, and student visa regulations.
Achieve assigned counselling, application, and student enrolment targets.
Key Responsibilities
- Number of students counselled.
- Enquiry-to-application conversion rate.
- Application submission and offer-letter conversion rate.
- Student enrolment and intake targets achieved.
- Accuracy and completeness of student documentation.
- Timely follow-ups and student satisfaction.
Requirements
- Bachelor's degree in any discipline; a relevant qualification in education, counselling, or international relations is preferred.
- 1–4 years of experience in UK education counselling or overseas education consultancy.
- Strong knowledge of UK universities, courses, admission procedures, and student visa requirements.
- Excellent communication, interpersonal, and counselling skills.
- Ability to understand students' requirements and recommend appropriate academic pathways.
- Good follow-up, lead management, and conversion skills.
- Proficiency in MS Office, email communication, and CRM tools.
- Ability to work independently and meet targets in a fast-paced environment.